Tools for Intentional Excellence for the 

21st Century Global Leader Course Curriculum Overview

In order to minimize risks associated with the human factor and to improve the performance of operations within a school, business or organization one should invest in training. For example, many companies suffer from a high staff turnover in areas of operations, administrative and support staff. If we wish to retain knowledge and keep the skills within this industry, its imperative leaders implement tools to motivate staff and show them their efforts are recognized. What defines a leader? Since the beginning of time, there has been a need for individuals to take the reins and lead. It’s imperative for staff to also know they can grow professionally. Even though this topic has been discussed for years, the word “leadership” is often confused with the word “management.” In addition, many people believe that the title of leader is reserved for those with a nameplate on their desk or a fancy title on their business card.

 

Leadership is not reserved for those with a ‘C’ in their title. Leaders can be found at many levels in our communities, businesses, organizations, and in homes across the world. On the other hand, a person can receive the title of manager based on an organization’s structure; but not all managers are true leaders. In contrast, true leadership can be determined, observed and measured by others’ desire to follow you.

 

We believe leaders should think and behave differently; to strive to achieve the pinnacle of leadership; to become leaders worth following. It is through this approach that followers determine the designation of leadership -- not an organizational chart. 

 

These series of courses will provide participants the opportunity to focus on improving time management, decision-making and problem-solving skills. Other content within these sessions will include leadership skills, effective team building, and skills needed to be a successful leader personally and professionally.


Participants will create a strategic management plan to help themselves become more intentional of their pursuit of excellence within their overall lives. Tools for intentional excellence can be provided as a series of consecutive courses. The courses will analyze individual and group behavior in organizational personal and professional working settings. 

 

Participants will learn to examine their role within their designated organizations. These series of courses will also, explain the role of ethics and social responsibility in developing a strategic plan while considering stakeholder needs and agendas within a personal or professional environment. Participants will examine conflict management techniques as well as emerging trends in globalization from around the world that affects all industries. 

 

Participants within any of these courses will also learn to identify and implement key concepts of negotiation skills within their personal and professional life. 

 

Participants leaving any of these courses will be able to analyze and identify the best strategies to incorporate within their lives to be successful as leaders, colleagues and family members within their respective organizations. Participants will learn key tools to learn to lead themselves in excellence because everyone is a leader. These series of course options will establish, promote safety and a customer service 

friendly environment at the same time prepare meeting the demands of a viable business.

Modes of Instruction and Learning

  • PowerPoint Presentation 

  • Handouts

  • Practical Exercises 

  • Video Links

  • Group Activities 

  • Discussions

  • Case Based Group Activities

 

Tools for Intentional Excellence Individual Trainings/Courses Breakdown

Job Readiness Courses

 

Has Social Media Replaced the Three C’s: Customer Service, Common Sense and Common Courtesy?

 

Just Enough Is Not Good Enough

 

Excellence Without Excuse

 

All of Us Are Important, but None of Us are Necessary

Working with Difficult People (Folks) Ain’t No Joke

Taking Common Sense to High Places

When Leadership Calls Will You Be Ready?

 

From Rhetoric to Reality

 

What Is Your Word Worth?

Global Diversity: What Does It Really Mean

How to Fight Unconscious Bias in the Workplace

How to Work Effectively in a Multi-Generational Environment

How to Effectively Nurture and Inclusive Leadership Environment

How to Effectively Increase Employee Engagement in the Workplace

Building upon Successful Wellness Techniques for the Workplace

Developing Effective Competencies for Future Organizational Goals

 

Building Future Leaders to Replace You

How to Build Strategic Win-Win Partnerships

 

Data Analytics Becomes Critical to Succeed

 

Why Should Anyone Be Led by You

 

Why Should Anyone Be Taught by You

 

Why Should Anyone Be Managed by You

 

Why Should Anyone Be Elected by You

 

Professional Negotiation Skill-Managing Change & Conflict

Are You Prepared for Global Leadership

 

How to Deal with Harassment, Bullying & Violence

 

The Value of Relationships and Client Satisfaction

 

The Value of Five Star Customer Service

How to Work Effectively with Internal & External Stakeholders

 

How to Become a Culturally Diverse 21st Century Leader

 

The Art of Work Life Balance

 

Are you a Change Agent in your Environment?

 

The Art of Effective Team Building, Teamwork and Building Relationships while Expanding and Organization

 

Effective Job Readiness Skills

 

Efficient and Effective Time Management Skills

 

Building a Culture of Trust amongst Peers & Stakeholders in the Community

How to Become Relational and Transactional

How to Become High Tech and High Touch

Life Skills Courses

 

Outrageous Leadership Skills

Communication & Relational Skills

Decision Making/Strategic Planning

Effective Conflict Resolution & Mediation

The Art of Self Talk, Habits and Expectations

The Art of Effective Communication, Both Verbal & Non-Verbal

Winning Strategies for Efficient and Effective Time Management Skills

Dealing with Difficult People

How to Create Environments Conducive for Growth

How to be Pro-Active in Reactionary Society

Resiliency within the Workplace

You’re Meant to Thrive

Working Effectively with Multi- Generations in the Workplace

Ethics and Social Responsibility in the Workplace

How to Brand You, Your Vision & Company

Building a Culture that Serves the Customer

Having a Problem-Solving Mindset

Embrace Change or Become the Victim of Change

Solving Problems: Generating and Evaluating Alternatives

Learning to Lead Yourself before You Can Lead Others

Preventing Unhealthy Workplace Conflict

Tough Decisions: See It Through

Proper Communication that Builds Trust

How to Prioritize Life, Business and Family

Stay Ready: Learning How to Stay Prepared for Opportunities

Increasing Your Self Worth & Self Esteem

Effective Ethics in the Workplace

 

Course Subject items
 

Course Objectives

  • Analyze how to create a pro-active environment of prevention and positive change within the workplace

  • Analyze what core competencies are needed to effective in personal and professional daily life pursuits

  • Analyze how motivation affects employee performance within the workplace.

  • Analyze what it takes to turn life stumbling blocks into positive steppingstone

  • Analyze how attitudes and behaviors in the working environment directly affect workplace performance.

  • Identify the characteristics of effective individuals and effective teams in the working environment

  • Analyze the importance of critical thinking and how it affects our personal and professional life

  • Analyze how resilience affects the organizational culture of a working environment and one personal life

  • Measure the importance of vision in personal and professional life

  • Determine best practices of how to prioritize business workplace assignments from personal task

  • Examine positive coping mechanisms to handle stress within the workplace

  • Examine leadership skill types and what is suitable for certain environments

  • Construct a long-term strategic management plan for sustaining organizational and individual performance

  • Examine how to build consensus internally and externally within an organization

  • Examine the importance of effective decision making in the workplace and one personal life

  • Evaluate the application of a deliberate plan and make necessary adjustments to continuous improvement, crisis management scenarios and emergency interruptions

 

Sample Training Discussion Questions that will be addressed during the duration of Courses

 

  • Why is strategic planning important to an organization? How does strategic planning help an organization?

  • How do you prepare in the school, business and/or government environment to consistently identify and produce leaders?

  • Why is team building important in the everyday productivity of one life?

  • Why is understanding decision making as a leader important when leading others?

  • How do you convey your vision or the company’s vision to family and employees effectively?

  • What are specific tools I need to strive toward excellence yet a balance within my life?

  • How do I bounce back from failures or delays within my life to move positively forward?

  • How and why has strategic planning become more flexible in recent years compared to the past?

  • What types of competitive strategies are the most effective? Will the same strategy work in most venues? Why or why not?

  • What is the role of strategic planning in creating value for an organization? Provide an example of how a company uses strategic planning to create value for the organization.

  • Describe some options of how to be “pro-active” versus “re-active” within a working environment.

  • Define risk and how it affects the strategy planning process. In relation to innovation, sustainability, and the job market, how would you decide whether a risk is worth taking the chance on when to create a strategic plan?

  • Which of the following comes first, organizational structure or strategic planning? Why?

  • Why is it important for an organization to identify the areas it wishes to measure before the implementation process begins? What would be the consequence if these clear measurement guidelines had not been developed before the implementation?

  • How does the awareness of cultural sensitivity improve relations within the school environment amongst administration, teachers and students? 

 

These trainings and/or courses have been broken down and have the flexibility to be customized for the following audiences:

 

Middle School, High School & Collegiate Students

Corrections Department & Inmates

Non-Profit Organizations

HR Departments

Diversity & Inclusion Department

Businesses & C-Suite Leaders

Military Soldiers & Veterans

Government & Elected Officials

Athletes & Entertainers

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© 2020 Dr. Rubin Cockrell